CGP - Accounts configuration

1. Public folders and template

Create the pubwrite and pubadmin groups in ourdom.com. Disable E-mails and Signals to these groups.

Create the office group. Enable E-mails and disable Signals for it. Uncheck Remove Author from Distribution.

Create the public account in ourdom.com.

Change some settings:

• Preferences / Language = English
• Settings / Authentication / CommuniGate Password = Enabled
• Settings / Authentication / OS Password = Disabled
• Settings / Access Rights / CommuniGate Password = 1234

Via WebMail interface (enter as public@mail) create these folders:

• PublicCalendar, PublicContacts, PublicMailbox, PublicNotes, PublicReports, PublicTasks

Set access rights for each of these objects (choose object from list in the left pane, then click the "spanner" settings icon at the right pane) as:

#pubadmin = Lookup, Select, Seen, Flags, Insert, Post, Create, Delete, Admin
#pubwrite = Lookup, Select, Seen, Flags, Insert, Post, Create, Delete
anyone@   = Lookup, Select,

Now create template (Users/Domains/ourdom/Objects / Template) for secondary domain, including:

• additional mailboxes:

Calendar   - IPF.Appointment
Contacts   - IPF.Contact
Drafts     - (mailbox)
Notes      - IPF.StickyNote
Sent Items - (mailbox)
Tasks      - IPF.Task
Spam       - (mailbox)

• initial mailbox aliases:

Общая Почта     - ~public/PublicMailbox
Общие Отчеты    - ~public/PublicReports
Общие Задачи    - ~public/PublicTasks
Общие Заметки   - ~public/PublicNotes
Общие Контакты  - ~public/PublicContacts
Общий Календарь - ~public/PublicCalendar

2. Interception

Create the listener user in the communigate domain and set the following parameters:

• Master/Intercept:
  • Account Name = public@mail
  • Send Reports to = listener@communigate
  • Login, Signals, New Mail, Sent Mail, Mailbox, Access, Partial = Checked

• Users/Domains/ourdom.com/Mail/Incoming Mail Rules:
  • Redirect All Mail to = true (listener@admin)
  • Keep a Copy, Do not Redirect Automatic Messages, Preserve To/CC fields
• Users/Domains/ourdom.com/Objects/test2/Mail/Incoming Mail Rules:
  • Redirect All Mail to = true (listener@admin)
  • Keep a Copy, Do not Redirect Automatic Messages, Preserve To/CC fields

3. Create "real" postmaster

1. Create user postmaster in the ourdom.com domain.
   1. Add RFC 2142 compliant aliases:
      1. abuse
      2. hostmaster
      3. info
      4. marketing
      5. noc
      6. sales
      7. security
      8. support
      9. webmaster
      10. www
   2. Add system-local aliases
      1. admin
      2. administrator
      3. contact
      4. root
   3. Add package-specific aliases
      1. drweb
      2. nagios
      3. nagios-admin
2. Go to .../Preferences and set default language to English
3. Go to .../postmaster/Settings/Access Rights and:
   1. Check Can Modify This Domain and its Accounts Settings and click Update
   2. Check all boxes and click Update
4. Open the postmaster user in the communigate domain: Users/Domains/communigate/Objects/postmaster
   1. Go to Mail/Incoming Mail Rules and set:
   2. Redirect All Mail To (checked) = postmaster@ourdom.com
   3. Uncheck Keep a Copy
   4. Uncheck Do not Redirect Automatic Messages
   5. Check Preserve To/Cc fields

4. Create postlords

Use Wacman account manager or manually create group postlords in the ourdom.com domain.

Set group parameters on Users/Domains/ourdom.com/postlords:

1. Real Name: Members receive copy of mail for postmaster
2. Set Reply-To to Group: no
3. Report Delivery to Group: no
4. Expand Member Groups: no
5. Reject Automatic Messages: NO
6. Remove Author from Distribution: no
7. Remove To and Cc from Distribution: YES
8. Disable E-mails: no
9. Disable Signals: YES

Now implement group mirroring for postlords avoiding duplication.

Go to Users/ourdom.com/postmaster/Mail/Incoming mail rules,create a new postlords rule and edit it:

• Human-Generated
• Mirror to -- postlords@ourdom.com

1. Given the "Human-Generated" condition, it is absolutely safe to include postmaster in postlords.

2. Because mail initially sent to master (without domain) postmaster lands with postmaster@ourdom.com only after being resent, it gathers an auto* header and this rule will not work for it. Therefore, the rule should be configured for the master postmaster separately.

3. I tried to implement ths rule at domain level. That required two more rule conditions in addition to those above. First, naturally I had to filter on the recipient field:

	"Any To or CC -- in -- postmaster,postmaster@*".

Next, since mirroring keeps original header intact, every new mirrored message made this rule trigger again, so I had to add the "Human-Generated" filter. But, this catched only mailings targeting postmaster directly and missed his numerous aliases. At last, I retracted.

5. Local mail groups

In order to support site monitoring and faxing:

• create more groups: reports, alerts, faxmaster, office
• Set group parameters as above.
• Include postmaster in these groups.
• Protect local groups against external mass senders

6. Create pbx

About creating the pbx user please see here.

7. Routing

Go to Settings/Router and set log level to Failures.

The table should look like:

 = anyname@postmaster.local
 = anyname@listener.local
<*> = *@ourdom.com
*.ourdom.com = ourdom.com
*host = ourdom.com  ; accept 'localhost' etc as the main domain

<blacklist-admin*@blacklisted> = postmaster@ourdom.com ; 'White Hole'

<(2-20d)@fax>  = "queue[FAX] [FILE] [RETPATH] [STDERR] send-fax -t 0 -n *"@pipe
<(2-20d)@fax0> = "queue[FAX] [FILE] [RETPATH] [STDERR] send-fax -t 0 -n *"@pipe
<(2-20d)@fax1> = "queue[FAX] [FILE] [RETPATH] [STDERR] send-fax -t 1 -n *"@pipe
<(2-20d)@fax2> = "queue[FAX] [FILE] [RETPATH] [STDERR] send-fax -t 2 -n *"@pipe

     = support@communigate.com ; tech.support address

Signal:<911@*>       = emergency@localhost  ; 911: NA emergency
Signal:<112@*>       = emergency@localhost  ; 112: EU emergency
Signal:<01@*>        = emergency@localhost  ; 01:  RU emergency
Signal:   = emergency#pbx        ; start 'emergency' app
Signal:<\*(3-4d)@*>  = voicemail#*          ; *nnn -> voicemail
Signal:<7(2d)@*>     = pbx{*}#pbx           ; 7nn calls go to PBX
Signal:<8(3d)@*>     = pickup{*}#pbx        ; 8nnn: pickup nnnn

Signal:<(7d)@*>      = localAreaCall{*}#pbx ; 7 digits -> local call

<+(7-20d)@*>   = +*@telnum            ; +nnnnn calls -> to telnum
<1(10d)@*>     = +1*@telnum           ; NA domestic calls
<011(7-20d)@*> = +*@telnum            ; NA Intl calls
<00(7-20d)@*>  = +*@telnum            ; EU Intl calls
<810(7-20d)@*> = +*@telnum            ; RU Intl calls

Signal:telnum  = pstn                 ; unknown telnum -> PSTN
Signal:<*@pstn>= gatewaycaller{*}#pbx ; start 'gatewaycaller' app 

8. Logo

Download as/opt/CommuniGate/WebSkins/logo.gif and create a link

ln -s ../logo.gif /opt/CommuniGate/WebSkins/Viewpoint/

Go to Users/Domains/ourdom.com/Template/Greeting E-mail and create the greeting template:

From: Administrator <postmaster@ourdom.com>
To: =?UTF-8?Q?=D0=9D=D0=BE=D0=B2=D1=8B=D0=B9_?=
    =?UTF-8?Q?=D0=BF=D0=BE=D0=BB=D1=8C=D0=B7=D0=BE=D0=B2=D0=B0=D1=82=D0=B5?=
    =?UTF-8?Q?=D0=BB=D1=8C?= <^A@ourdom.com>
Subject: =?UTF-8?Q?=D0=94=D0=BE=D0=B1=D1=80=D0=BE?=
         =?UTF-8?Q?_=D0=BF=D0=BE=D0=B6=D0=B0=D0=BB=D0=BE=D0=B2=D0=B0=D1=82=D1=8C?=
         =?UTF-8?Q?_=D0=BD=D0=B0?=
         =?UTF-8?Q?_=D1=81=D0=B5=D1=80=D0=B2=D0=B5=D1=80?= ourdom.com !
MIME-Version:1.0
Content-Type: text/plain; charset=UTF-8

Уважаемый(ая) ^E <^A@^D>,

Мы рады приветствовать Вас на борту Our Domain.

Если при работе с системой у Вас возникнут трудности,
отправьте описание проблем по адресу
support@ourdom.com

С уважением,
postmaster

9. Jabber

See dedicated jabber page.

10. Anti-virus and anti-spam

See dedicated antivirus page.